Our group of companies, consisting of over 150 people around the world, work together as one team, along with our network of world-renowned experts in criminal justice to reach our common goal to be the helpful, innovative leaders in creating digital solutions for the justice sector.

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Francis Toye

Founder and CEO

Zaneta Whitworth

Business Development Director

Dave Purkess

Technical Director

Simon Negus

COO

Stacey Wilkins

Company Secretary

Boards of Directors

Francis Toye

Founder and CEO

Zaneta Whitworth

Business Development Director

Dave Purkess

Technical Director

Simon Negus

COO

Stacey Wilkins

Company Secretary

Francis Toye

Founder and CEO

Simon Negus

COO

Dave Purkess

Technical Director

Zaneta Whitworth

Business Development Director

Sarah Bongard

Head of HR

Kevin Meeks

Talent Director

Suhail Rahman

Finance Manager

Alexandra-Zlatinova

Aleksandra Zlatinova

Marketing Manager

Ann Caple

Head of UK Business Development

Samuel Moore

Lead Product Manager

Dimitrios Demiris

Head of Development

Sam Henderson

Training and Documentation Manager

Sam Wilds

Business Analyst Lead

Andrew Frankel

Service Delivery Lead

Chris d'Aunay

Group IT & Security Manager

KarlFoster

Karl Foster

Software Development Manager

DavidWard

David Ward

Software Development Manager

Gavin Gittins

CMS Manager

Michael Wetherall

NDST Delivery Manager

Pauline McFarlane

Service Support Customer Relationship Manager

Anthony Jones

Program Manager

Joshua Davies

Head of UTS Development

Samantha Lane

UTS Business Manager

Management Team

Francis Toye

Founder and CEO

Simon Negus

COO

Dave Purkess

Technical Director

Zaneta Whitworth

Business Development Director

Sarah Bongard

Head of HR

Kevin Meeks

Talent Director

Suhail Rahman

Finance Manager

Alexandra-Zlatinova

Aleksandra Zlatinova

Marketing Manager

Ann Caple

Head of UK Business Development

Samuel Moore

Lead Product Manager

Dimitrios Demiris

Head of Development

Sam Henderson

Training and Documentation Manager

Sam Wilds

Business Analyst Lead

Andrew Frankel

Service Delivery Lead

Chris d'Aunay

Group IT & Security Manager

KarlFoster

Karl Foster

Software Development Manager

DavidWard

David Ward

Software Development Manager

Gavin Gittins

CMS Manager

Michael Wetherall

NDST Delivery Manager

Pauline McFarlane

Service Support Customer Relationship Manager

Anthony Jones

Program Manager

Joshua Davies

Head of UTS Development

Samantha Lane

UTS Business Manager

Australia

Chris Davies

CEO Australia

Norway

Geir Anders Glotvold

Account Manager

International

Australia

Chris Davies

CEO Australia

Norway

Geir Anders Glotvold

Account Manager

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Alexandra-Zlatinova

Aleksandra Zlatinova

Marketing Manager

Aleksandra, Unilink’s Marketing Manager, joined the team in 2014 after a distinguished journalism career, including contributions to notable publications like the Daily Telegraph. Since then, she has taken on pivotal roles, including Company Secretary, where she provided essential support across the Unilink Group.

For nearly a decade, Aleksandra has excelled in leading Unilink’s marketing strategies, applying her expertise to drive impactful campaigns and brand growth. She holds a Postgraduate Diploma in Professional Marketing from the Chartered Institute of Marketing and a BA in Journalism.

Outside of work, Aleksandra is passionate about traveling, spending time with family, reading, and exploring new languages.

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Andrew Frankel

Service Delivery Lead

Andrew has been leading support teams for over 20 years, bringing a wealth of expertise to ensure exceptional service delivery for our customers. With a strong background in the Rail sector, he has managed and executed multi-million-pound IT system rollouts and designed robust support models.

Starting his career as a computer programmer and progressing through technical support roles, Andrew has developed a comprehensive understanding of support processes. His expertise helps shape efficient workflows for our support team, enabling continuous improvements in our software and hardware solutions to deliver resilient results. Understanding and meeting our customers’ needs is central to his approach, ensuring the highest quality service.

Outside of work, Andrew is a passionate musician who plays guitar, bass, piano, and drums. He also enjoys sharing his technical skills with his two sons, guiding them in computer programming and motor mechanics.

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Ann Caple

Head of UK Business Development

With over 20 years’ experience of critical national IT systems, Ann leads Unilink’s Business Development team for public sector business in the United Kingdom and Republic of Ireland.

This includes the roll out of Unilink’s prisoner self-service for HM Prison Service and the Northern Ireland Prison Service, managing N-Delius support contract with HM Probation Service, and roll-out of Virtual Visits across all 15 prisons for Scottish Prison Service. Previously Ann worked at Vocalink, the infrastructure company, delivering BACS Faster Payments and the ATM network Link for the UK payments industry where she led relationships with domestic Payment Schemes, HMRC, DWP and tier 1 banks.

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Anthony Jones

Program Manager

With over 20 years of leadership experience and more than a decade in Project and Program Management within the IT and technology software industry, Anthony is a professional dedicated to driving successful outcomes. Holding PRINCE2 and Agile qualifications, Anthony has a proven track record of managing and delivering complex projects on time and within budget, all while leading and developing high-performing teams.

Anthony has extensive international experience, having worked with large corporations across Asia and Europe, where they successfully managed diverse teams and navigated the complexities of cross-cultural project environments to build lasting relationships with clients.

In Anthony’s spare time, he enjoys spending quality moments with my wife and daughter, often traveling around the UK to support my daughter in her roller skating competitions, and never without their beloved family dog, Dougie.

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Chris d’Aunay

Group IT & Security Manager

Chris brings a deep technical background to his role, with a career that began in programming and evolved into IT system management and cybersecurity. Driven by a passion for security and compliance, Chris has successfully led key initiatives, including ISO27001 implementations, GDPR compliance, and achieving Cyber Essentials Plus certification.

Beyond his professional role, Chris channels his enthusiasm for technology into various security-based hobbies. He enjoys testing and troubleshooting tech, managing his own server network, exploring ham radio, and practicing locksport, always finding new ways to challenge and expand his technical skills.

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Chris Davies

CEO Australia

Chris Davies has been the CEO of Unilink Software Australia since 2014. A graduate of Computer Science, Chris’ early career was as a software programmer before ultimately owning his own successful software company for many years.

Chris was persuaded to join forces with Unilink where he believes the transformative technology offered will revolutionise the Justice sector in Australia.

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Dave Purkess

Technical Director

David started his career over 30 years ago at IBM before moving into small software development and service companies. He joined Unilink in 2001 with some of his experienced development team.

David has extensive experience in designing innovative solutions utilising biometric authentication and identification technologies for a wide range of stakeholders from the Police, corrections, to detention management.
Away from the office David dedicates considerable time coaching teams and mentoring/developing young coaches in local Grassroot youth football.

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DavidWard

David Ward

Software Development Manager

David started his career over 25 years ago as a Developer with a small software development and service company specialising in custodial services. He joined Unilink in 2001 with several of his experienced colleagues. David manages a software team responsible for delivering innovative solutions utilising biometric authentication and identification technologies for a wide range of stakeholders from the Police, corrections, to detention management.

Away from the office David enjoys spending time with his young family involving youth football, equestrian jumping and training the family dogs on agility courses.

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Dimitrios Demiris

Head of Development

With over three decades of experience in the tech industry, Dimitrios Demiris stands as an accomplished Head of Development renowned for his expertise in operations, strategy, and process improvement. His journey spans from founding and leading his ventures to steering the technological evolution of prominent organizations. Dimitrios possesses a keen ability to craft elegant code, design scalable products, and implement agile methodologies to align with organizational objectives. Throughout his career, he has demonstrated exceptional leadership in people management, fostering innovation, and driving results through strategic direction and collaborative efforts.

Dimitrios’s professional repertoire extends across a diverse range of domains, including software and web development, business development, and implementing strategic initiatives. Notable accomplishments include increasing platform uptime to an impressive 99.95%, spearheading successful ISO27001 certification preparations, and orchestrating significant cost reductions through cloud migration. His commitment to integrity, continuous learning, and embracing challenges underscores his personal and professional values, ensuring a steadfast approach to navigating the ever-evolving landscape of technology and business.

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Francis Toye

Founder and CEO

Unilink is a world leader in prisoner self-service and offender management software.  This has been demonstrated through independent evidence from York University which shows that the software contributes significantly towards rehabilitation in the prisons in the UK where it is operating today.

Unilink’s main product supplied is the award winning prisoner self-service product currently carrying out around 200 million prisoner transactions every year helping prisoners to take more responsibility for their own lives and reducing prison officers’ workload.

Credentials

Francis Toye founded Unilink which has grown, since 1994, to an international business with just under two hundred staff.

Prior to this Francis was employed by IBM (1978-93) and gained an MBA from the OU. More recently he was helped by the 10,000 Small Businesses program run by Goldman Sachs at the SAID business School, Oxford. Currently he mentors students on the Imperial College Mentoring Service (IVMS).

Notable Achievements

Unilink is a world leader in prisoner self-service and offender management software.

This has been demonstrated through independent evidence from York University which shows that the software contributes significantly towards rehabilitation in the prisons in the UK where it is operating today.

Unilink’s main product supplied is the award winning prisoner self-service product currently carrying out around 200 million prisoner transactions every year helping prisoners to take more responsibility for their own lives and reducing prison officers’ workload.

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Gavin Gittins

CMS Manager

Joining Unilink in 2010 as a developer in the CMS team, Gavin brought his technical expertise to a range of key projects, including the integration of the NOMIS API. Over the years, he has contributed to initiatives that connect CMS with various Offender Management Systems, enabling data transfer and self-service capabilities across sites in the Scottish Prison Service, Northern Ireland Prison Service, and Norway. Gavin now leads a dedicated software team focused on advancing CMS and developing innovative web applications to enhance user experience and redefine CMS functionality.

Beyond work, Gavin values quality time with his family and is passionate about running and walking in his free time.

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Geir Anders Glotvold

Account Manager

Geir Anders Gløtvold has extensive experience from various roles within the Correctional Services in Norway. He has over 10 years of experience in the IT industry focusing on utilizing BPM and Low Code in eGov solutions prior to joining Unilink.

He thrives in the intersection between business and IT, seeking solutions to simplify everyday work for users and assuring quality outcomes. He has worked with large organisations such as KPMG in Norway, the Norwegian Armed Forces and the Norwegian directorate for Immigration.

Geir Anders lives in Asker just outside Oslo with his wife, three children and a dog. When not working Geir Anders is at his best with family and friends surrounding him for a great home cooked meal.

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Joshua Davies

Head of UTS Development

Joshua Davies, Head of Development at Unilink, is a seasoned web development professional with over a decade of experience spanning industries such as health, wellness, and fitness. Known for leading development teams, managing complex projects, and delivering scalable web solutions, Josh combines a strong technical foundation with expertise in SEO, UX, and web applications. This blend of strategic insight and hands-on skills has been instrumental in enhancing digital experiences and optimising performance for end-users.

Having progressed from a Junior Web Developer to leadership roles, Josh is passionate about creating user-friendly and efficient web applications. Leveraging technical expertise and managerial experience, he drives growth and fosters innovation within teams and projects.

Outside of work, Josh enjoys spending time with his young family, playing football, and staying active, maintaining a balanced and energized lifestyle.

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KarlFoster

Karl Foster

Software Development Manager

Karl has been interested in computing from a very young age, writing his first program on a ZX Spectrum. This passion led to a career in software development starting in the Department of Works and Pensions moving into Probation where he has worked for over a decade.

Karl has held in several positions within the software development cycle giving him a broad overview of development from both a technical and non-technical viewpoint.

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Kevin Meeks

Talent Director

Kevin, Unilink’s Talent Director, brings extensive experience in executive search, having recruited top talent globally, including C-suite executives. His passion for talent management has grown over the years, as he has helped shape careers and build high-performing teams.

Alongside recruitment, Kevin is a dedicated advocate for Diversity, Equity, and Inclusion (DE&I), actively leading initiatives to foster a connected, valued, and motivated workforce. His vision is to cultivate an inclusive, vibrant environment where every individual can thrive and contribute to Unilink’s success.

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Michael Wetherall

NDST Delivery Manager

Michael Wetherall, Delivery Manager at Unilink, has over 12 years of experience working with Delius. His journey from junior developer to lead developer and now Delivery Manager, with added expertise in business analysis, reflects his commitment to excellence. Michael’s extensive knowledge of Delius and Ministry of Justice (MoJ) systems enables him to execute projects with precision and efficiency.

A dedicated problem-solver, Michael is passionate about addressing challenges and delivering reliable solutions that drive impactful results.

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Pauline McFarlane

Service Support Customer Relationship Manager

Pauline brings over 19 years of expertise within the Criminal Justice System, with a significant background in the Probation Service. She began her career in a service desk role and later moved into Training and Documentation. Joining Unilink 16 years ago, Pauline now leads a committed team that provides comprehensive software support for National Delius and the Daisy system, which serves the Jersey and Guernsey Probation System.

In her personal time, Pauline loves spending time with her grandchildren and exploring the Scottish countryside on walks with her husband.

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Sam Henderson

Training and Documentation Manager

Sam, a CIPD-qualified Learning & Development Consultant, brings over 20 years of experience in designing and implementing training programs across the retail, travel, and public sectors. With expertise in managing people, products, and projects, she has successfully led initiatives, including the rollout of Product Training Academies for software applications.

Having lived and worked in Italy and Germany, Sam continues to hone her language skills through German-speaking groups. In her free time, she enjoys cycling, hiking, and exploring new places.

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Sam Wilds

Business Analyst Lead

Sam, Unilink’s Senior Business Analyst and BA Lead since 2024, joined the company in 2023 after an extensive career in the Finance Industry. With over 15 years of experience, she began in Recoveries before transitioning to the Change Department, where she advanced from Tester to Business Analyst. Sam has a strong track record in leading and delivering complex projects, leveraging her skills in business analysis, stakeholder management, and strategic decision-making.

Outside of work, Sam enjoys family time and combines her passion for tennis with her love of travel.

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Samantha Lane

UTS Business Manager

With over 14 years of experience managing and enhancing business operations, Sam is known for her dedication, loyalty, and innovative mindset.

Sam oversees the business management and development for Unilink’s UTS Services. This includes ensuring continuous improvement and delivery of UTS software solutions across Australia & the UK. Sam is deeply committed to delivering exceptional service and finding opportunities to drive growth and efficiency. Her expertise extends to mentoring and guiding teams, improving workflows, and fostering collaborative environments.

Sam’s approachable and adaptable style of communication ensures that she builds strong relationships with stakeholders and colleagues alike. With a keen interest in technology and innovation, she is always ready to embrace new challenges and opportunities.

With a love for all things outdoors, Sam enjoys exploring nature and staying active through various outdoor activities. When not immersed in the great outdoors, she values spending quality time with family, embracing the joys of family life.

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Samuel Moore

Lead Product Manager

With over a decade of experience as a Product Leader, Sam has been instrumental in shaping and launching successful digital products across various industries, with a recent focus on delivering meaningful impact in the public sector. Renowned for building robust product functions from the ground up, he excels at collaborating with senior leadership to implement strategies that align with business objectives.

Sam’s expertise spans the entire product lifecycle, ensuring that each product meets and exceeds user needs. He has a proven track record of driving innovation and delivering results in complex environments, leading initiatives for organisations ranging from start-ups to large enterprises.

Joining Unilink to support its mission of transforming public services, Sam’s strategic vision and technical acumen have been key in driving success.

Outside of work, he values family time, volunteering, and has a passion for travel and scuba diving.

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Sarah Bongard

Head of HR

Sarah has over 15 years experience working in Human Resources mainly in fast growth international SaaS organisations, she is a dynamic and creative Head of HR with wide-ranging experience gained in organisations within the software industry. Experienced in the design and implementation of innovative HR, leadership and talent initiatives with a solutions-oriented approach.

Sarah lives in Dorset with her two miniature poodles Mick and Minnie and enjoys long walks across the rolling hills of Dorset and the Jurassic coastline as well as going on holidays with her extended family.

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Simon Negus

COO

Following commissioned service in HM Forces, Simon started his technology career 30 years ago. 23 years service with HP, Dell Technologies and Microsoft followed in Sales, Marketing and Operational roles that took him to six continents in senior management positions. Subsequently Simon has focused on smaller, high growth technology ventures in the US and Europe, in both executive and investor positions.

Simon joined Unilink in 2020 and oversees the operational aspects of building the platforms for growth for Unilink in the future.

Outside of work Simon enjoys all things outdoors, whether on land, snow or on or under water.

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Stacey Wilkins

Company Secretary

Stacey Wilkins is a dedicated Company Secretary at Unilink, bringing a meticulous approach and exceptional problem-solving skills to her role. With a Bachelor of Education from the University of Plymouth, she has excelled in executive support, event coordination, and communication across various teams. Previously, as Assistant Project Manager at Cubic Transportation Systems, Stacey led technical projects and liaised with key stakeholders like Transport for London. She is committed to continuous improvement and fostering collaborative environments.

Outside of work, she enjoys hot yoga, travelling to explore new cultures, and running to stay energised!

 

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Suhail Rahman

Finance Manager

Suhail is a qualified Finance Manager, who joined Unilink in 2018. He has gained a wide range of experience within a variety of industries most of which are in the Music, Tech, Media Industries and Family Offices. He trained with a medium firm in London.

Outside of work he loves spending time with his family and keeping his three very energetic children fully active to try and burn off all of their energy.

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Zaneta Whitworth

Business Development Director

Zaneta is experienced in establishing, developing and managing businesses and teams, specialising in strategic expansion and growth with a focus on international business and market development. Multi-lingual and educated to post graduate level at Durham University, she completed an MBA with distinction, focussing her dissertation in commercializing innovative technologies.

Initially engaged to provide consultancy on international expansion, Zaneta became fascinated with how Unilinks innovative software applications and technology help staff to perform their daily tasks more efficiently and at the same time have a rehabilitative impact for offenders.

Zaneta’s interest in innovation led her to join Unilink full time in 2012 as Head of Business Development, contributing her experience to assist Unilink in taking advantage of the exciting growth potential in this niche market. In 2015 she was appointed as the Business Development Director of the Unilink Group.

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